FAQS

Got questions? We’ve got answers.


Frequently

Asked

Questions

Frequently Asked Questions


  • What is your return policy?

    Unfortunately, we do not offer returns on custom-branded products. To ensure your satisfaction, we strongly recommend ordering an unbranded test product to assess the quality before placing a custom order. For non-branded items, please refer to our general Return Policy for eligibility and instructions.

  • Why are your prices cheaper than other retailers?

    At G2G Promos, we source our products at wholesale prices, allowing us to pass on the savings to our customers. By maintaining strong relationships with suppliers and optimizing our operations, we ensure that you get top-quality items at competitive prices. Our commitment to affordability and value sets us apart, making your shopping experience with us both cost-effective and rewarding.

  • How much is delivery?

    Shipping prices vary based on the products and quantity purchased. During the checkout process, you will be provided with the accurate shipping costs for your specific order. If you have any questions or need further assistance, please contact our customer service team.

  • Can I exchange items?

    Unfortunately, we do not accept returns or exchanges on custom-branded products once purchased. To ensure your satisfaction, we highly recommend ordering an unbranded test product if you wish to assess the quality before placing a custom order. For non-branded items, please refer to our general Return Policy for eligibility and instructions.

  • Do you offer gift cards?

    We are thrilled to announce that gift cards, available in various denominations, will be coming soon to G2G Promos. Stay tuned for the perfect gift to share the joy of quality cleaning essentials, office supplies, and branded merchandise with your friends and family.

Share by: